Home

Accessibility policy at Web Summit Qatar

Web Summit is committed to making our events accessible and welcoming for everyone. This page will be updated with additional accessibility information as it becomes available. Please check back often.

Updated January 24, 2024

How do I request accessibility adjustments?
Please fill out this form to make a request. Accessibility requests should be made as soon as you have secured your ticket to Web Summit Qatar. Alternatively, you can contact the Web Summit team at info@websummit.com.

Please note: We may be unable to grant some requests that require the use of a third-party supplier, or if the request is made after January 26, 2024.

I am a speaker or other invited guest of Web Summit Qatar. How do I request accessibility accommodations?
Please reach out directly to the Web Summit staff member who is assisting you.

What is the deadline for accessibility requests?
We may be unable to grant some requests that require the use of a third-party supplier, or if they are made after January 26, 2024. We will do our best to honour requests made after this deadline, however, services cannot be guaranteed after this date.

Can my support companion accompany me to Web Summit Qatar?
Attendees who require personal assistance during Web Summit Qatar can request a companion pass. To request this pass, please contact the Web Summit Qatar team using the accessibility requirements form or via email at info@websummit.com.

What services are not provided by Web Summit Qatar?
Web Summit Qatar does not provide:
– Devices that are personal or individually prescribed, such as wheelchairs, prescription eyeglasses or hearing aids.
– Services of a personal nature, such as assistance with eating, toileting or dressing, the pushing of wheelchairs, or the carrying of personal material.
– Connections to soundboards.
– Headphones, extension leads, chargers or adapters.
– Guides and sign language interpreters for Night Summit or any third-party events.

Where is the accessibility desk located?
Accessibility information is available near the info point area. The exact location will be published closer to the event.

Are service animals permitted at Web Summit Qatar?
Web Summit Qatar permits guide dogs and hearing dogs trained specifically to assist a person with disabilities. A service dog must be readily identifiable as one that is being used by the person for reasons relating to the person’s disability. This must be done through the use of a vest or harness worn by the animal, and/or through the person providing official documentation accrediting the dog as a service animal as defined by Qatari law.

Animals whose sole function is to provide comfort or emotional support are not permitted at Web Summit Qatar.

I am visually impaired. How can Web Summit Qatar assist me with navigating printed materials?
Please feel free to ask a volunteer or member of staff to assist you with reading printed materials.

Alternatively, you can request a companion pass. To request this, please contact the Web Summit team using the accessibility requirements form or via email at info@websummit.com.

Does Web Summit Qatar provide sign language interpreters?
Web Summit Qatar can provide attendees with a sign language interpreter when a request has been made in advance. Requests should be made via the accessibility requirements form as soon as you have secured your ticket to Web Summit Qatar.

Please note: We may be unable to grant some requests that require us using a third party or supplier if the request is made after January 26, 2024.

Is session transcription available?
Transcription services are not available at Web Summit Qatar.

Is there a closed captioning service available?
English closed captions are available for streamed content on Centre Stage only. Captions for this stage can be found on the Web Summit Qatar mobile and web apps. Captions will only be available in English.

Is strobe lighting in use during Web Summit Qatar?
Strobe lighting will not be in use at Web Summit Qatar.

Is there designated accessible seating?
Designated seating is available at all Web Summit Qatar stages. All designated accessible seating is based on capacity and provided on a first come first served basis. Unclaimed seating may be opened to the general audience. Please ask a member of staff for assistance.

What mobility devices are allowed at Web Summit Qatar?
Wheelchairs, three- or four-wheel electric scooters, walkers, canes and crutches are allowed at Web Summit Qatar. If you plan to use any other power-driven mobility device, please contact us. For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis. Please contact us using the accessibility requirements form.

Where can I charge my medical or mobility device during the event?
Charging points are available throughout the venue.

Please note: The voltage requirements in Qatar may be different from what you normally use for your device. Web Summit Qatar does not provide extension leads or adapters.

Is accessible parking available at Web Summit Qatar?
There is a public car park at the Doha Exhibition and Convention Center (DECC) with designated parking for disabled visitors. You can find more information about parking at the venue here.

If I need to get dropped off or picked up, is there a safe place for this close to the venue?
Yes, attendees can be picked up or dropped off at the designated drop-off area. The location will be shown on the venue map when it is published, and will be signposted onsite.

Are there wheelchair-accessible bathrooms at Web Summit Qatar?
Yes, wheelchair-accessible bathrooms are available across the venue. The locations will be shown on the venue map when it is published.

I have a severe food allergy and/or dietary restriction. Does Web Summit Qatar cater for attendees with dietary restrictions?
We have tried to ensure that there are suitable food options available for all attendees, and we have worked with the venue to accommodate many dietary requirements. However, as with any large catering space, there is a risk of cross-contamination.

If you have a severe food allergy and/or dietary restriction, you are welcome to bring your own food to Web Summit Qatar.

Is Web Summit Qatar a fragrance-free environment?
Web Summit Qatar is not a fragrance-free environment. However, we ask all attendees to consider not using perfume, cologne, aftershave or other fragrances for the duration of the event.

The chemicals used in scented products can make people sick, especially those with fragrance sensitivities, asthma and/or allergies, and those who suffer from multiple chemical sensitivity.

Are there prayer rooms at Web Summit Qatar?
There are prayer rooms available at Web Summit Qatar. The locations will be shown on the venue map when it is published.

Is there a quiet/sensory-friendly space at Web Summit Qatar?
There is a sensory-friendly area at Web Summit Qatar for attendees who require a temporary calm environment. The location will be shown on the venue map when it is published.